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What materials does POAO use in their furniture?

POAO furniture is built with a focus on durability and safety. We use high-quality MDF, sturdy steel tubes, and non-toxic finishes. For our dog crate furniture, we also add water-resistant and scratch-resistant surfaces to withstand pet activity. We avoid cheap, easily warped materials to ensure long-term use.

Does POAO furniture come assembled?

To reduce shipping costs and environmental impact, POAO products ship unassembled. Each item includes clear, step-by-step instructions and labeled parts. Most pieces can be assembled within one hour using basic tools (included for some items).

Is POAO dog crate furniture durable for daily use with pets?

Yes. All POAO dog crate furniture is designed for real-life pet ownership. The steel frames are rust-resistant, the panels are reinforced, and the tabletops support up to 200+ lbs. Our crates hold up to jumping, scratching, and repeated door use.

Does POAO only make dog crates?

While POAO is known for stylish and functional dog crate furniture, we also design other space-saving solutions, including over-the-toilet storage cabinets, sideboard buffet cabinets, and printer stands. All share a similar modern, pet-friendly, and practical design language.

What is POAO’s style?

POAO products feature a clean, modern, and neutral aesthetic – think warm wood tones, matte black or white finishes, and simple lines. Our furniture blends easily with farmhouse, modern, and transitional home decor, so your dog crate doesn’t look out of place.

Where are POAO products made?

POAO furniture is proudly manufactured in certified facilities in China, under strict quality control. Our team conducts multi-point inspections before packing to ensure your product arrives free from defects.

Does POAO sell in physical stores?

POAO primarily sells online to keep prices affordable. Currently, we are available on Walmart.com and other select platforms. We do not operate standalone physical stores, but you can see real customer photos and reviews on our product pages.

What is POAO’s return policy?

We offer free returns within 30 days of delivery for most products. Items must be in resellable condition. POAO also provides a 1-year warranty against manufacturing defects – just contact us with photos or videos of the issue.

Does POAO have sales or discounts?

Yes. POAO runs seasonal promotions, pet holiday sales (e.g., Prime Day, Black Friday, Pet Day), and bundle discounts (e.g., dog crate + mat or bowl set). Best way to save: follow our store on Walmart and check our “Offers” section.

How can I contact POAO with questions?

Our U.S.-based customer support team is available 6 days a week. You can message us directly through Walmart’s messaging system, or email us at gomax2312@163.com. We typically respond within 24 hours and are happy to help with assembly, missing parts, or product selection.